To ensure a smooth return process, customers are required to send their return parcels through our approved courier partners, including TCS and Leopards Courier.

The customer is responsible for paying the courier charges when returning the parcel to Wear Sahara.

Once the parcel has been dispatched, customers must share the courier receipt and tracking number with our customer support team for verification.

Upon receiving the returned parcel, our Quality Assurance Team will inspect the item to verify its condition and eligibility for a refund. The inspection process typically takes 2–5 business days.

After approval, Wear Sahara will initiate the refund process. Refunds will be transferred online through Bank Transfer, Easypaisa, JazzCash, Original Online Payment Method (where applicable)

Refunds are usually processed within 5–10 business days after approval. The time required for the amount to appear in your account may vary depending on your payment provider.

If the return is due to a damaged, defective, or incorrect item sent by Wear Sahara, we will reimburse the product amount in full and may also reimburse reasonable courier charges upon submission of a valid TCS or Leopards Courier receipt.

Please note that courier charges for returns due to personal preferences, including change of mind, color variation, size issues, ordering the wrong item, or no longer wanting the product, are non-refundable and will be borne entirely by the customer.

Wear Sahara reserves the right to reject any return request that does not comply with the terms and conditions outlined in this Return & Refund Policy.